Secure, remote Modern Workplace Solutions

With more and more of us working remotely, ensuring that we are enabled to sustain our levels of collaboration and productivity is essential. We have to stay connected, stay secure and stay productive. Microsoft 365 is ideal for remote working and has security features such as device and access management, user identity, and multi-factor authentication to keep us safe. Microsoft Teams provides remote workers with a collaborative hub for teamworking and enables them to stay in touch with live chat, live meetings and even better via video conferencing so that they can both hear and see each other. A much better virtual teamworking experience.

If you have customers that have been enjoying a free Trial now is the time to start talking to them about signing up for a Microsoft 365 CSP subscription that’s right for their business.

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And here’s just some of the reasons why you should partner with TD SYNNEX to add value to your customers and be more profitable:

Our Security and Compliance	Our Teamwork and Collaboration	Our Pre and post-sales support
Assess your customer’s security posture with our CSAT survey	Voice of 365 enables your Teams customers to use Microsoft 365 as a fully-fledged PBX in the cloud	Make migration to the cloud easy with our assessment and migration services
Deploy entire tenants with enhanced security in minutes with our Secure Score click to run solution	Customer Immersion Experience (CIE) a partner and end user sales methodology, mapping MWP features to business outcomes while delivering unique, hands-on experiences	Choose the 24/7 cloud support services (CSS) plan that is right for your customers based on their cloud maturity

Our Security and Compliance

CSAT

If you lack expertise in cyber security our CSAT will help you assess your customer’s security posture and embrace security as a key part of your go to market strategy around the Modern Workplace. By helping organisations secure their IT infrastructure and their organisational data, you’ll become core to their digital transformation journey and therefore their trusted advisor.

Secure Score

Through our preconfigured Click-To-Run Solutions we help to remove complexity on your behalf, increasing your agility and speed to market. TD SYNNEX’s Modern Workplace with Secure Score helps your customers establish a security baseline while gaining insights into their security position. Partners can leverage the guidance offered by Microsoft Secure Score to identify potential security risks and quickly learn what security features are available to reduce the risk without sacrificing productivity.

Our Teamwork and Collaboration

Voice of 365

Voice of 365 enables your customers to use Microsoft 365 as a fully-fledged PBC in the cloud. It also enables you to maintain telephone lines and numbers. Skype for Business becomes privately hosted and additional telephony functions become available. And extra features become available such as Contact Center, PC Operator, Mobile Presence, Click to Dial, Automated Attendant and CTI solutions.

Customer Immersion Experience (CIE)

TD SYNNEX’s CIE is a sales tool designed to showcase great Modern Workplace features mapped to business outcomes to your end user customers specific needs. Available for partners in a one to one experience and for customers jointly with partners in a one to many experience we have developed four key modules:

Intro CIE, high level Modern Workplace
Deep Dive CIE Collaboration
Deep Dive CIE Security
TD SYNNEX OWN Talktrack: Modern Workplace Fundamentals CIE

Our Pre and post-sales support

Cloud Assessments and migrations

TD SYNNEX has a range of professional and managed services that will make your migration to the cloud easy. Cloud Assessments and migrations vary on scale, duration, cost and complexity and can be tailored to fit your customer’s needs. TD SYNNEX works together with partners to provide the necessary level of expertise required.

24/7 support

Our Cloud Support Services – come in three different plans which are tailored to your customer’s cloud maturity; we recommend our professional services as a base line of 24/7 support where you can raise tickets via email, live chat, phone and the ticketing tool with language support in business hours. Our SLA for initial response is 1/2/4 hours and the service is available either in a monthly subscription or ten ticket one off payment.

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Microsoft 365 Subscription Overview

The table below summarises the available subscriptions and their key features. Talk to one of our licencing experts to ensure that you are recommend the one most suitable for each of your customers.