Cloud has been a hot topic in the technology industry for years now, and it can be easy to think every organization who plans to move to the cloud has already done it—but there is still a huge opportunity for partners.
In this newsletter, you will learn more about the following topics:
- Copilot Lab Experience for Customer Demos
- Copilot for Microsoft 365 for partner internal use
- Copilot for Microsoft 365 soon in Danish, Finnish, Norwegian, Swedish
- Copilot for Microsoft 365 available in CSP for education customers
- Copilot for Sales and Copilot for Service now available in CSP
- New Copilot for Finance available in public preview
- Migration of education offers and non-profit offers to New Commerce
- Windows Server and SQL Server to Azure Migration Offers
Register for the March 12th Microsoft CSP Monthly Update webinar to learn more
Copilot Cloud Lab Experience for Customer Demos
TD SYNNEX are pleased to welcome Microsoft partners to the Copilot Cloudlab Experience offering TD SYNNEX partners the unique opportunity to demonstrate the value of Copilot for Microsoft 365 to customers.
TD SYNNEX will setup a full and clean demo lab experience with Microsoft 365 E5 and Copilot for Microsoft 365 and deliver customized training for your sellers and presales agents to demo Copilot with real world use experiences.
The Copilot Cloud Lab Experience has no cost to TD SYNNEX partners. Engage with your TD SYNNEX Microsoft Sales Representatives to learn more.
Invite your customers for a Copilot SMB Briefing
Companies of all sizes are showing interest in the productivity and transformational benefits of AI tools like Copilot for Microsoft 365 and want to learn more. If you do not lead the conversation with your customers, it is a true risk, your competitor will.
Protect your business and start the conversation now. Invite your customers for a Copilot SMB Briefing or workshop. Microsoft offer a lot of packaged content, and you may customize the content for your specific need and your own solution offers. Your event may be virtual or onsite of your choice.
Your TD SYNNEX can help you plan the content and connect you to speakers, if required. Engage with your TD SYNNEX Microsoft Sales Representatives to learn more.
Copilot for Microsoft 365 for partner internal use
Unfortunately, Microsoft does not offer partners free or discounted licenses of Copilot for Microsoft 365 for internal use or training. To access Copilot for Microsoft 365 partners will need to purchase standard licenses from CSP or from Microsoft Website.
We will remind partners, as per Microsoft Partner Agreement, partners are not allowed to purchase CSP as partner for own organization, and therefore it will be incompliant to purchase from StreamOne for internal use.
However, TD SYNNEX offer Microsoft partners an option to purchase licenses for internal use with same discount as usual CSP contract pricing. Please engage with your TD SYNNEX Microsoft Sales Representatives or License Advisors to learn more.
Copilot for Microsoft 365 soon in Danish, Finnish, Norwegian, Swedish
We are pleased to announce, Microsoft has confirmed Copilot for Microsoft 365 will be available in all Nordic languages in March or April.
Copilot for Microsoft 365 available in CSP for education customers
Copilot for Microsoft 365 is now available to transact in CSP for Education customers for faculty users, in addition to Enrollment for Education Solutions.
Like the Copilot for Microsoft 365 commercial SKU, the Copilot for Microsoft 365 EDU SKU will be priced at $30 per user per month and is only available to purchase on annual term with annual payment. There's no minimum order size, and customers must have a product license of one of the prerequisite base SKUs for each license of Copilot for Microsoft 365 EDU they purchase.
Eligible prerequisites are: Microsoft 365 A3/A5 Faculty or Office 365 A3/A5 Faculty.
Microsoft Copilot for Sales, Service and Finance
Microsoft Copilot for Sales, Microsoft Copilot for Service, and Microsoft Copilot for Finance bring together the power of Microsoft Copilot for Microsoft 365 with role-specific insights and actions.
Whether your customer is using Dynamics 365 or not, your customers have the flexibility of Copilot.
Seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications from popular customer relationship management (CRM) systems, contact center systems and existing finance data sources, including traditional Enterprise Resource Planning (ERP) systems.
- Copilot for Sales and Copilot for Service are generally available in CSP.
- Copilot for Finance is in public preview.
Microsoft Copilot for Sales – now available in CSP
Microsoft Copilot for Sales brings together the power of Copilot for Microsoft 365 with seller workflows. Microsoft Copilot for Sales leverages data from their CRM platform, as well as large language models and data from Microsoft Graph, Microsoft 365 apps, and the internet.
Copilot for Sales helps sales teams save time and energy, generate innovative ideas, build stronger customer relationships and ultimately close more deals. Works with Salesforce Sales Cloud and Dynamics 365 Sales and can be configured to connect to other sales solutions.
Microsoft Copilot for Service – now available in CSP
Modernize your contact center with a copilot designed for service. Copilot for Service includes Copilot for Microsoft 365 and extends your existing contact center with generative AI to enhance service experiences and boost agent productivity.
Help agents be more productive and better serve customers with a copilot available where your agents work—such as Microsoft 365 apps, CRM services, and other tools. Use out-of-the-box integrations with services such as Salesforce, ServiceNow, and Zendesk along with your existing website, knowledge base articles, files, and other data sources.
Microsoft Copilot for Finance is a new Copilot experience for Microsoft 365 that unlocks AI-assisted competencies for financial professionals, right from within productivity applications they use every day.
Copilot for Finance connects to existing financial systems, including Dynamics 365 and SAP, to provide role-specific workflow automation, guided actions, and recommendations in Outlook, Excel, Teams and other Microsoft 365 applications.
Copilot for Finance is available now in public preview.
Don’t forget the Azure Opportunity
Leverage the excitement for Copilot to open conversations on migrating old legacy infrastructure to modern and secure infrastructure in the cloud. Now is a good time to migrate remaining legacy Windows Servers and SQL Servers to the cloud.
Please engage with your TD SYNNEX Microsoft Sales Representatives to nominate your customers for a free Solution Assessment and free or discounted migration offer.
Migration of education offers and non-profit offers to New Commerce
Beginning March 1, 2024, Microsoft launched Wave One and Two Public Sector offers (education and nonprofit) in new commerce. This wave One and Two release includes over 400 of the more popular product SKUs.
From July 2024, public offers (education and nonprofit offers) will renew to New Commerce on the legacy offer anniversary date.
We encourage CSP partners with education and nonprofit customers to engage with customers during the months of March 2024 through June 2024, to ensure the customer has accepted the annual commitment terms of New Commerce, before Microsoft-led migration begins in July.
Available training
Get ready to put the power of AI to work for your SMB customers.
- Access the on-demand Microsoft 365 CSP Master Sales and Technical Learning Paths to learn Copilot for Microsoft 365 fundamentals
- Explore more on-demand trainings for Partners on the Microsoft Sales Enablement Hub
- Visit the Get AI-ready with Microsoft 365 and Build your Copilot for Microsoft 365 Practice pages to access Microsoft resources to help you get ready and sell Copilot for Microsoft 365.
What to do next
- Engage with your TD SYNNEX Microsoft Sales Representative to build a plan to introduce and land Microsoft Copilot for your customers.
- Start using the Microsoft Copilot included in all Office 365 and Microsoft 365 plans to use AI-powered chat with commercial data protection to find information on the internet.
- Purchase Copilot for Microsoft 365 for your core team members and company executives to get hands on experience with the power of Copilot.
- Make sure, your sellers attend the Sales and/or Technical Learning Paths to learn Copilot for Microsoft 365 fundamentals and can engage with your customers.
- Plan your first CSP Briefing event to introduce Copilot for your customers and get the conversation started. Make use of the TD SYNNEX Copilot lab experience to conduct a demo.
- Land the first seats of Copilot with your key customers and customer prospects.
- With your customers, build a core team of first adopters and company executives to learn key functionality and experience the productive benefits firsthand.
- Conduct adoption workshops to make sure the company get most value of the investment and expand the Copilot experience to more users.
Offer your customers a data security assessment to ensure the company use data policies to protect sensitive information